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FAQs

For information regarding delivery, pick-ups and returns, please refer to the page links above.

Where are you located and can I pick-up?

Our address is 9 Hale St, Botany. Sure you are more than welcome to pick-up from our factory we're open Monday to Friday 7:30am - 3:30pm

Do you keep stock of your products?

Most of our products are readily in stock, however gelato cakes are made fresh to order, so if you're please phone ahead on 1300 132 166 if you're after something specific to avoid disappointment.

Are your products HALAL?

Whilst we are not Halal certified for Halal, most of our products (excluding alcoholic flavours like Rum & Raisin, Tiramisu etc) are suitable. Please ask our customer service team if you have any concerns.

Are your products Gluten-free or Vegan?

We have a number of products/flavours that are gluten-free or vegan – please ask our customer service team for details.